Viscous Dola silk Purple With Golden Border Saree

🔄 Return, Replacement & Refund Policy

At Deepa Sarees, every saree is carefully inspected and packed with utmost care before dispatch. We strive to provide the finest shopping experience. If you receive a damaged or incorrect product, we're here to assist you.

✅ Eligible for Return or Replacement

We accept return or replacement requests only if:

• 📦 You receive a damaged product.
  
• ❌ You receive the wrong product.
  

To process your request, please provide:

• 🎥 An unedited unboxing video starting from the sealed package.
  
• 🏷️ The shipping label should be clearly visible.
  
• 🔍 The video must clearly show the damage or incorrect product.
  

Please Note: Requests without an unedited unboxing video may not be eligible for return or replacement.

📅 Report the Issue Within 2 Days

Please notify us within 2 days of delivery.

📱 WhatsApp Support: +91 99001 15799

Our support team will review your request and guide you through the next steps.

📦 Return Shipping

• 🚚 Customers are responsible for return shipping unless the wrong or damaged product was delivered.
  
• 📮 Please send returns only via India Post.
  
• 💰 A courier reimbursement of ₹100 will be provided after the returned product is received and verified.
  

🔁 Replacement Process

Once we receive and inspect the returned product:

• ✅ Quality inspection will be completed.
  
• 🚀 Your replacement will be dispatched within 5 business days, subject to stock availability.
  

💳 Refund Policy

If a replacement is unavailable:

• 💰 Your refund will be initiated within 2 working days after the returned product passes our quality inspection.
  
• 💳 The refund will be credited through your original payment method.
  

❌ Non-Returnable & Non-Refundable Items

The following orders are not eligible for return, exchange, or refund:

🚫 Products purchased during Sale or Promotional Offers

✨ Sarees with Beads, Stones, Sequins or Embellishments

Minor bead or sequin fall-off is a natural characteristic of handcrafted work and is not considered a manufacturing defect.

🎨 Products returned due to:

• Change of mind
  
• Personal preference
  
• Colour variation caused by screen/display settings
  
• Mismatch with individual expectations
  

🌍 International Orders

👗 Products that have been:

• Used
  
• Washed
  
• Altered
  
• Damaged after delivery
  

🏷️ Products returned without:

• Original Tags
  
• Original Packaging
  
• Invoice
  

⏳ Requests raised after 2 days of delivery

ℹ️ Important Information

📸 We make every effort to display our sarees as accurately as possible.

However, slight colour variations may occur due to:

• Device screen settings
  
• Mobile or monitor brightness
  
• Studio lighting during photography
  

These minor variations are natural and do not qualify as product defects.

📞 Need Assistance?

We're always happy to help.

📱 WhatsApp: +91 99001 15799

🌐 Website: https://www.deepasarees.com